Returns
We have a 30-day return policy, which means you have 30 days after purchase to request a return.
To be eligible for a return, your item must be in the good condition and unopened. You'll also need the receipt or proof of purchase.
To start a return, contact us at info@naturalsolutionsphc.com.
If your return is accepted, we’ll send instructions on how and where to send your package. We are not liable for shipping costs incurred on returned items. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@naturalsolutionsphc.com.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at info@naturalsolutionsphc.com.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
